CAREER SUMMARY
Brooke has recently completed work as a Lead Business Analyst for Service Australia. She is Baseline Security cleared and is experienced working as a Senior/Lead Business Analyst for the Federal Government since 2009. Working previously in standalone or Client-Server applications, in a mainframe or online environment, and most recently participating in the Working Age Payment Reforms, delivering the new JobSeeker Payment for Centrelink.
RELEVANT PROGRAM OF WORK - Lead Business Analyst/ Senior Business Data Analyst
Brooke recent work included working in the JobSeeker Programme Team and Working Age Payment Reform Coordination Team, contributing to various works for the Working Age Payment Reform Project which is being delivered using Agile principles. She was involved with Analyzing and building the JobSeeker Correspondence Repository by providing current system data analysis and gap analysis.
MAIN SKILL SETS AND RESPONSIBILITES
§ Business and Systems Analysis § Business Process Modeling (BPMNv2) § Data Analytics and Gap Analysis § Change Program Support § Documenting IT Project Related Specifications |
§ UML and Data Modeling § System Design § User Interface Design § Stakeholder Management § Training and Mentoring § Reporting § Project Scheduling |
§ Use of IT Methodologies (e.g.: SDLC/ Agile) § ITILv3 Foundation Certified § Support System Delivery § Planning and Support of Testing § Risk Management |
PROFESSIONAL DEVELOPMENT COURSES
§ ITILv3 Foundation Certified |
§ Operational Awareness |
§ Building Management and Leadership |
§ Testing and Change Management |
§ Data Analysis and Modeling |
§ Application Development Environment – Tools |
§ Developing Project Management Expertise |
§ Outbound to Centrelink Interstate Area Office and Customer Service Centres |
§ Analysis and Design with UML |
§ Working for the APS and Centrelink |
§ Requirements Management Process |
§ APS Legislation and Decision Making |
§ Strategic Thinking & Financial Management |
|
RECENT POSITIONS
Workplace Relations