Job Details

Technical Field Engineer x 3

• Listed 31/3/25
• ACT
• Contract or Temp

Job Title:                          Technical Field Engineer x 3
Location:                         Australian Capital Territory   

Our client is a Global IT provider.

Description:
 
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:
• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
4-6 years’ experience in area of responsibility.

How to apply:
To obtain the COMPLETE JD, please apply directly as per link indicated. 
Australian Citizen with security clearance required.
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BSI People are an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.